You may return unworn items (with tags still attached) within 30 days of delivery for either a refund, exchange or store credit depending on the circumstances. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of returning your order, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your returned items (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to Canada, the United States & the United Kingdom at this time. Shipments within Canada should be received within 5 to 7 business days, shipment to the United States within 7 to 15 business days. Shipments to the United Kingdom should be received within 15 to 30 business days. These shipping times will vary depending on the time of year and on Canada Post's schedule.